Support2 min read
Get support from Clarity°
The fastest route when a guide is not enough: what to try first and what to include in your request.
Open supportBefore you write
- If writing has not saved, keep the page or app open and copy important text somewhere safe before refreshing or signing out.
- Check the troubleshooting guide for sign-in, access, saving, or voice issues.
- Keep private coaching content out of the request unless it is essential for us to understand the problem.
What helps us resolve it
- The page or feature you were using, plus your browser and device or your iPhone or iPad model, app version and operating-system version.
- What you expected to happen and what happened instead.
- The approximate time and any visible error message or reference.
Where to send it
Email support using the link below. For subscription management, start in Settings first; for account or access problems, tell us the email address connected to your Clarity profile.