Clarity°
Support2 min read

Get support from Clarity°

The fastest route when a guide is not enough: what to try first and what to include in your request.

Open support

Before you write

  • If writing has not saved, keep the page or app open and copy important text somewhere safe before refreshing or signing out.
  • Check the troubleshooting guide for sign-in, access, saving, or voice issues.
  • Keep private coaching content out of the request unless it is essential for us to understand the problem.

What helps us resolve it

  • The page or feature you were using, plus your browser and device or your iPhone or iPad model, app version and operating-system version.
  • What you expected to happen and what happened instead.
  • The approximate time and any visible error message or reference.

Where to send it

Email support using the link below. For subscription management, start in Settings first; for account or access problems, tell us the email address connected to your Clarity profile.

Keep going

3 min read
Manage your account, trial, and billing

Find subscription controls, weekly email preferences, and the account settings that shape your experience.

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3 min read
Troubleshoot a problem

Protect and recover writing, resolve offline sync, and get help with sign-in or access.

Read guide